[Evolution-users] Can't open folder in On This Computer accunt

[Milan Crha]

On Wed, 2025-08-13 at 03:39 +0200, Van Snyder via evolution-users
wrote:
> I have xyz.cmeta, xyz.ibex.index and xyz.ibex.index.data files. Can I
> safely delete them as an experiment to see if that unsticks them?

	Hi,
yes, you can delete them. They will be recreated, if needed.

There is also ~/.local/share/evolution/mail/local/folders.db file,
which can be somehow broken. Try to rename it (do not delete it) to
something else, like:

   cd ~/.local/share/evolution/mail/local/; mv folders.db folders.db.bad

It may not help if it's not broken. It also contains things like
message labels, follow up flags and the like, thus they get lost when
you move away the current file. It's the reason why I suggest to move
the file only, to be able to return it back if needed. Do this while
Evolution is not running.

Apart of this, the best would be to install debuginfo packages for the
evolution-data-server (especially libcamel, if it's split in your
distro) and then grab backtrace of the Evolution process to see what it
is trying to do. You can get the backtrace with a command like this:

   $ gdb --batch --ex "t a a bt" --pid=`pidof evolution` &>bt.txt

Please check the bt.txt for any private information, like passwords,
email addresses, server addresses,... I usually search for "pass" at
least (quotes for clarity only), before sharing it anywhere.

	Bye,
	Milan