[Evolution-users] Longtime user on a difference computer runinginto a problem

[Milan Crha]

On Sat, 2025-08-16 at 03:54 +0200, Mike wrote:
> I have sent the jpgs directly to Milan's email account.

	Hi,
thanks, I see it now.

One of your images references the user manual for the POP accounts,
which has a bullet for "check whether you want to save the password",
but the POP account properties do not have any such option. It's a bug
in the user manual. I do not recall whether it ever had any such
option, and if it did then when it was. There can be a button to forget
the password, when it's found in the keyring, but not a checkbox to
remember it. This "Forget Password" button is under the Username, but
your screenshot does not show it, which means it failed to save the
password into the keyring.

The "Mail authentication request" dialog contains the checkbox just as
I "ASCII drew" in my previous message and you have it checked, which
means Evolution tries to save the password.

All this points to a problem with the keyring, which is most often
handled by the gnome-keyring package, specifically by the gnome-
keyring-daemon process. As had been said earlier, does this
gnome-keyring-daemon process run on your system? It does not
necessarily need to run after log in, it can be started by the
evolution and evolution-data-server background processes (which usually
are started shortly after login).

You mentioned you do not see any problem in the Seahorse and you also
mentioned PGP. This is not about the PGP section, which Seahorse can
handle too, this is about the Passwords section. See the attached
screenshot, you should see there something similar.

Try to run `evolution` from a terminal and watch its output there. When
you'll be asked for your POP account password again, if it fails, there
will be a claim on the terminal containing "Failed to store source
credentials" with the reason of the failure.

	Bye,
	Milan
-------------- next part --------------
A non-text attachment was scrubbed...
Name: seahorse.jpg
Type: image/jpeg
Size: 19159 bytes
Desc: not available
URL: <http://lists.osuosl.org/pipermail/evolution-users/attachments/20250818/7e8a7737/attachment.jpg>