[Evolution-users] Constantly have to clear cache

[Steve Phillips]

Thanks for the insight.

This happens when I try to view a newly received message that has not
been viewed previously.

Maybe there is a race condition or something with my provider where the
cache file doesn't get populated in time?

If I close Evolution, clear the cache, and open Evolution again,
everything works properly.

I always close Evolution by clicking the X in the top right corner.  I
close before suspending the OS.

I will try the suggestions you have made and report back.

Thanks,
Steve

On Sat, 2025-11-08 at 01:30 +0000, Pete Biggs wrote:
> On Fri, 2025-11-07 at 20:00 -0500, Steve Phillips wrote:
> > It just happened again.  The error says...
> > 
> > Unable to retrieve message.Empty cache file:
> > /home/steve/.var/app/org.gnome.Evolution/cache/evolution/mail/279a2
> > 69
> > 1ad18ff624ffe371949c3729089ccfdc6/folders/INBOX/cur/26/51061
> > 
> > 
> 
> That's not an instruction, that's a description - it is saying that
> the
> cache file is empty, it's not asking you to empty the cache.
> 
> If I recall, when you select a message to view, Evolution will first
> look for a cached copy of the message, and if it isn't there, it will
> retrieve the message from the server (and place it in the cache). The
> error you are seeing is because the cached file exists, but is empty.
> 
> It seems that the you have previously looked at the file, but the
> message wasn't successfully saved in the cache. As Patrick said, I've
> been using Evolution since the dawn of time and I've never seen that
> message - I suspect it's something to do with using a Flatpack
> version.
> 
> How do you shutdown Evolution? Do you close down Evolution before
> closing down your computer? Do you suspend your computer? Is your
> computer/Evolution off-line when this happens?
> 
> As for a fix, you could try doing "Send/Receive" or just "Refresh"
> that
> folder to see if it normalises things. Ultimately you could delete
> just
> that one empty file and Evolution should pull down a new copy. 
> 
> P.
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